Data Handling & Retention
How we manage, store, and protect your brand's data and creative materials throughout our partnership.
Storage & Security
Client materials and project assets are handled in the tools agreed for each engagement. Access and sharing practices can be documented during onboarding.
Retention Policy
Retention periods depend on the engagement and applicable requirements. The expected retention schedule can be discussed and documented during onboarding.
AI Tool Use
Client-provided materials are handled according to the agreed project terms and the applicable policies of the tools used for delivery. Specific permissions and restrictions can be documented during onboarding.
Vendor & Sub-Processing
Third-party tools used in a production workflow can be reviewed as part of project scoping and vendor due diligence. Specific tools and data flows depend on the engagement.
Data Deletion
Deletion requests can be discussed after delivery. Timing and scope depend on the tools involved, applicable requirements, and any agreed retention terms.
Backups & Continuity
Project continuity and backup arrangements can be discussed during onboarding based on the agreed delivery and storage workflow.
Note: Specific data handling terms, retention schedules, and security protocols are detailed in each client's master service agreement (MSA).